Mark has over 25 years of experience in the IT field, with the last 16 years dedicated to providing software solutions to the VAR and Service Provider channels. During his time as a Sales and Account Manager with a Service Provider, he became familiar with the inner workings of MSPs. For the last 13 years, Mark has been with RapidFire Tools, delivering solutions to Managed Service Providers to help them better serve their clients and grow their business and revenues.