The future of MSPs


Episode 3 - The Future of MSPs

How can MSPs not only ride the storm through COVID-19, but emerge stronger on the other side?

 This virtual event will look at how the demands placed on MSPs will shift over the coming months – and beyond – as traditional working patterns are turned on their head.

 MSPs have been called upon to keep their clients operational in recent weeks as staff migrate en masse to a WFH model, and they have never been a stronger position to push their remote management and wider remote working proposition.

 But the crisis also presents a number of issues for MSPs as they strive to maintain service levels, conduct business and attract new customers with little or no face-to-face contact.

Practical implications abound: Running a SOC or NOC from home is no simple task; many will have a client book featuring firms in badly impacted industries such as hospitality and retail; and then there’s the very real danger that MSPs’ own staff may get ill.

COVID-19 is simultaneously the biggest crisis and opportunity facing MSPs in a generation.

What course of action MSPs should take in the coming months and longer-term? Join us for CRN DeskFlix Episode 3 as we discuss The Future of MSPs

Register your place now for free and tune in on 23 July!

Why Attend?

  • Connect with channel leaders from around the UK

  • Join us from anywhere on your desktop or tablet, for free

  • Ask industry experts your burning questions

  • Network with sponsors in the virtual exhibition

  • Earn certification through CPD


Opening Remarks

Thomas Wright, Managing Editor, CRN

Intro Video: Resellers on the top cyberthreats facing their clients

Doug Woodburn, Editor, CRN

Panel Discussion: The future of the cyber-security channel

It’s well documented that the rapid shift to remote working has left organisations more vulnerable to cyber-attacks. But with COVID-19 threatening to reshape working culture longer term, how will security solutions providers need to evolve their propositions over the next 12 months?

  • What security technologies and services will see a spike in adoption if the remote working boom becomes more permanent?
  • How can resellers and MSPs help clients shore up their defences for a safe return to work?
  • What does the next 12 months hold for the security market?
  • How should cybersecurity resellers evolve their propositions over the coming months?

Annabel Berry, Chief Executive, Sapphire
Dave Rawle, Group CTO, Bytes Technology Group

Colin Williams, CTO, Computacenter
Moderator: Thomas Wright, Managing Editor, CRN

Mimecast Q+A: State of email security

Tom Corrigan, UKI Channel Director, Mimecast
Carl Wearn, Head of Threat Intelligence Risk and Resilience, Mimecast

Barracuda: Digital transformation and cyber-security

Digital transformation has accelerated dramatically as businesses have scrambled to stay operational via remote working in these recent months. With cybercrime costing $3.5 billion in losses, in 2019 alone, organisations need to defend against these costly and disruptive attacks.

Barracuda and SystemsUp discuss the impact that mass remote working has had on cybersecurity – both in terms of threats and how the cybersecurity providers and the partner community have had to adapt.

Hatem Naguib, SVP & COO, Barracuda
Giovanni Goduti, Regional VP Sales, Barracuda
Chris Jump, Sales Director, SystemsUp

Cyren Q+A: How to stop phishing threats for Office 365?

You've invested heavily in protecting your Office 365 users, but phishing emails are still reaching their inboxes. We'll discuss why organisations should move from a gateway-based single-pass inspection model to a layered security model that includes continuous email monitoring and detection at the inbox to effectively combat today’s phishing and malware threats.

  • Why protecting at the Gateway is no longer good enough.
  • Learn how to automate the remediation of phish that pass perimeter defences.
  • How to engage your employees to support your anti-phishing challenge.

Joe Stuchbery, EMEA SI and Channel Director, Cyren

Coffee Break!
Panel Discussion: The evolving threat landscape

Panel Discussion: The evolving threat landscape With COVID-19 providing a boon for cyber-attackers, how is the threat landscape set to shift over the next 12 months?

  • What new and emerging threats should cybersecurity providers be preparing for?
  • How are cybercriminals exploiting holes in defences stemming from remote working, and have we seen the full fallout yet?
  • What are your top predictions for the cybersecurity market for the next 12 months?
  • Should end users be changing their cybersecurity spending priorities for a COVID and post-COVID world, and how should cybersecurity providers be evolving their offering in response?

Ketaki Borade, Research Analyst, Canalys
Maxine Holt, Senior Research Director, OMDIA

Moderator: Thomas Wright, Managing Editor, CRN

Webroot Q+A

Tim Sheahen, Sales Director, Webroot

Closing Remarks

Thomas Wright, Managing Editor, CRN


Group CEO
Next-Gen Sales Academy
She/Her Ltd
Principal Analyst - Channels, Partnerships & Ecosystems
Managing Director
VP, Global Strategic Partner Sales
Director of Marketing
ANS Group
MSP Product Marketing Director
UK Sales Director
Chief Commercial Officer
Ultima Business Solutions
Managing Editor

Contact us

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